We offer all types of online reputation management services ranging from reputation repair services to social ORM services. Here's a detailed account of the services we offer:
You are on the receiving end of a negative review attack and your reputation is tanking before you can even think about what to do in this situation. If that sounds familiar, call us and we'll handle the rest. This service includes:
Usually the culprits are your competitors, a disgruntled employee, or someone looking to get money out of you. They know the power of negative reviews and negative content published about your brand and we know how to handle such situations. Call us now if your pages are being pushed down the rankings thanks to negative articles being published about you, or your sales are going down due to negative reviews, and we can start working on a strategy and roadmap to repair your online reputation.
Review management is a full time job especially if you offer products or services in a competitive market and there's a lot of reviews being posted about you and your competitors. If you are selling t-shirts online and your average review ratings are 3.5 vs. your competitors' 4.5, guess who the customers are going to purchase their t-shirts from? Our review management services include:
We will have a monthly target for the number of reviews we will get posted as well as an overall target to get your star ratings up to 4/5 and more. The number of hours and campaigns that will go into this will vary based on the size of your business and the number of reviews you usually get. Call us today to discuss your requirements in detail so we can prepare a custom proposal for you.
Your search engine reputation defines people's perception of you and your brand. What do people see when they look you up online? Ideally, the first results should be your web pages followed by your business listings, i.e. things that are in your control and where you tell your story. However, negative reviews and articles about you can outrank you for your own branded keywords, and the next thing you know, you are not in control of the narrative. Our search engine reputation management services include:
We can also get help from our SEO team and help you implement the SEO and content roadmap and make sure you rule the first page when people Google you. Contact us today and we will run a full analysis of your situation.
Social ORM is important for individuals as well as organizations. A lot of people will not go through the trouble of looking you up on clutch.co or g2, they will go straight to Facebook and see what people have to say about you. Our social online reputation management services include:
How you are mentioned on social media also makes for the bulk of your social signal profile and plays an important role in determining your search engine rankings. Contact us today and let us do a thorough analysis of your social presence, your social signal profile, and your current social reputation. We will create a custom social reputation management strategy for you.
Managing your business listings can become a hassle as you list your website on more and more websites. All of these websites allow user reviews and ratings, and you have to keep track of what's being said about you on these websites on a daily basis. If you keep your online presence limited to one or two of these sites, you can maybe handle it yourself, but with multiple listings you need professional business listings management services. Our services include:
Contact us today and discuss your requirements. We will do a thorough analysis of your needs and create a custom proposal for you.
A lot of businesses choose to focus on SEO, PPC and social media marketing and
completely ignore online reputation management. Here's what happens if you go down that road:
Someone posts a negative review, a misleading article, or another piece of content that shows you in a negative light
People interact with it, read it share it, comment on it because they are more likely to interact with negative news as compared to positive news
Search engines pick it up because they see all the interaction as social signals and brand signals
The negative piece of content starts appearing on the first page when people look you up online
No one knows the power of online reputation management more than publicly traded companies, one piece of good news can increase the price of their shares and one rumor can absolutely destroy them.
We identified recurring patterns in the negative reviews. They were being posted by five different accounts across three different platforms. The writing style and the phrases clearly showed that they were all coming from the same source. We reported the negative reviews to the site and provided evidence that this was indeed a negative review attack and not legitimate feedback from a customer. We also encouraged the customer to offer a discount to their current customers and ask them to post positive reviews.
"A few months ago, bad reviews about by dental clinic started springing up on the internet. I noticed a steep decline in walk-in patients and some of my regulars told me about what came up if they Googled my clinic. I hired 360searchvertising and they helped get those fake reviews removed. Since then, I have hired them to manage my online reputation and so far I am very happy with their services."
We asked the customer to provide us access to their business listings and made sure we gained access to all of their profiles on different websites. We then created campaigns to encourage their customers to leave good reviews, and worked with them to launch said campaigns.
We also started replying to each and every review, whether positive and negative.
"I like the way they manage my profiles and make sure everything being said about my practice is addressed."
We asked for admin access to the customer's profiles and started addressing all positive and negative reviews. Seeing a lot of activity on the Facebook page, people were encouraged to ask questions and interact with us.
"In the restaurant business, reviews can make or break you. That is why I hired 360searchvertising to help me with my Facebook and Yelp profiles and I am glad I did."
We asked for admin access to the customer's profiles and started addressing all positive and negative reviews. We identified that a lot of the negative reviews were originating from the same source. We reached out and the matter was solved amicably. We also encouraged their customers to post positive reviews.
"360searchvertising is exactly the kind of marketing partner we were looking for."
I started to notice a decline in online orders and after a few days of trying to figure it out, I found the problem - someone was posting multiple negative reviews about my products on Google - all from different ids. I contacted 360searchvertising and they helped take those reviews down. I also started using their SEO services after a few days. Good team, always available on the phone, 10/10.
I asked 360searchvertising to come up with unique ways to improve my rankings. I was surprised when they recommended building social signals as a ways to improve my rankings on Google but I wanted to give it a shot. Long story short, hired them for social media marketing and social ORM and saw a big improvement in rankings and traffic within six months.
Handling my Clutch profile, the profile on GlassDoor, and a number of other profiles on business websites was becoming a chore. I hired 360searchvertising to manage all of my business listings and to manage reviews and I couldn't be happier. Five stars all the way.
You should choose 360Searchvertising for the following reasons:
360Searchvertising can prove to be a game changer for your business. Tell us about your reputation management challenges and we will start working on a customized quotation right away.